NSW - Active Kids Vouchers Redemption & FAQs

What is the Active Kids program?

The NSW Government is helping kids get active with the new Active Kids program.

From 31 January 2018, parents, guardians and carers can apply for a $100 voucher per calendar year for each student enrolled in school. The voucher may be used with a registered activity provider for registration, participation and membership costs for sport, fitness and active recreation activities.

The voucher can be used at any time during the calendar year it was issued.

When does the Active Kids rebate program start?

From 31 January 2018, parents/guardians/carers can claim up to $100 voucher for each eligible school enrolled child, by applying online through the MyServiceNSW Account.

After the start date, approved providers registered with the Active Kids program can accept and redeem valid vouchers from recipients.

Who is eligible to claim this voucher?

If you’re a parent, carer or guardian, the student will be eligible if they are:

• a NSW resident with a valid Australian Medicare Card
• aged between 4.5 and 18 years, and
• enrolled in school (from Kindergarten to Year 12, including those who are home-schooled or enrolled in secondary school education at TAFE NSW).

To apply: https://www.service.nsw.gov.au/transaction/apply-active-kids-voucher

Rules for voucher redemption

Vouchers can only be used:

• one time (if the chosen activity fees are less than $100, then the remaining balance cannot be used)
• during the calendar year they’re issued
• for the person named on the voucher
• for registration or membership fees with approved Active Kids providers.

Vouchers cannot be:

• split between more than one provider or registration (meaning you may not be able to the claim the full $100)
• used for individual items (like jerseys, socks or boots)
• redeemed for cash.

What happens if my child lives outside NSW?

To be eligible for a voucher, each child must reside in NSW. The club or activity provider where the child registers must also be located and operating in NSW.

Some examples are:

• My child lives in NSW and plays in a NSW club – the child is eligible to claim a voucher
• My child lives in QLD and plays in a NSW club – the child is ineligible to claim a voucher
• My child lives in NSW, goes to school in VIC – the child is eligible to claim a voucher to be used with an approved NSW provider
• My child lives in NSW but plays in a local club located in VIC – the child is eligible to claim a voucher but cannot use the voucher at a club operating outside NSW. They can use the voucher at an approved NSW provider.

What happens if the registration cost is less than the voucher amount?

If the registration fee is less than $100, then the remaining balance cannot be used). This will just cover the full price of the program. Please note that providers will be reimbursed the actual value of the activity up to $100 and do not automatically receive $100 for each voucher. Providers cannot raise their fees above a reasonable level (i.e. pricing of participation shall not be increased directly as a result of the registration of a provider in Active Kids).

What happens if the registration cost is greater than the voucher amount?

The participant will need to pay the difference between the program cost - the $100 program.

How do you download a voucher?

Parents, guardians and carers can apply for an Active Kids voucher through Service NSW. You will need the student’s Medicare card details to complete the transaction.

How can I redeem my Active Kids Voucher for my child's cricket program? 

Active Kids Vouchers can be redeemed by registering as a NSW participant for Cricket Blast, Junior or Senior Club Registration forms (as long as they meet the above criteria).

Example - ELP

Club registration form

When will the program finish?

This is a 4 year program that is currently planned to run until 31 December 2021.

Can I use this voucher across multiple registrations/different cricket clubs?

Active Kids vouchers cannot be split between multiple clubs or registrations, and therefore you may not be able to claim the full $100.

Refund Policy

As stated in https://sport.nsw.gov.au/active-kids-recipient-TandC 

1. Once a Voucher has been collected by the Registered Provider, the parent, guardian, carer or Eligible Child is not entitled to a refund of the membership and/or participation fee equivalent to the Voucher amount, if the Eligible Child does not participate in the sport or recreation activity;

2. where a provider redeems a Voucher and the Eligible Child requests a transfer to another Registered Sport or Active Recreation Provider, then it is the decision of the provider whether to transfer the Voucher amount to the new provider; and

3. where the provider agrees to a transfer of the redeemed Voucher amount, you are not entitled to a refund of or any part of the Voucher amount if the membership and/or participation are less than the Voucher amount, and you will be required to pay any difference in the membership and/or participation fees of the new provider, if the redeemed Voucher amount being transferred is less than the membership and/or participation fees of the new provider.

Reporting

To view the amount of participants who have claimed the NSW active kids voucher - view the float report in MyCricket.

Reports --> Float Report --> Filter to only display NSW