Claiming your unique MyCricket profile will unlock personalised features in the MyCricket App, including the ability to view matches that you have been selected in.
Note: The below steps assume you have already logged in with your Cricket ID.
Follow the steps below to claim your MyCricket profile:
Step 1: Navigate to the Home Screen and tap where prompted to claim your profile
Step 2: Enter your MyCricket ID or name
Don’t know your MyCricket ID? Look up your MyCricket ID here
Step 3: Select the MyCricket Account that is yours
If your account is not listed here, try searching again or try searching by your MyCricket ID instead
Step 4: Enter your MyCricket password
Forgot your password? No stress, reset your password here
Comments
4 comments
I no longer have access to the email used how do I claim my account now
It is me when i put the numbers in but the wrong email addres
There is some issue with this as I am not able to claim my profile at all. I am able to search for my profile using the mycricket ID (1658230) and alternatively using my name in the 'find me' option.
But once I select the profile and click on 'Email Me' it doesnt do anything. I havent received any email (checked in spam as well). Also I tried reinstalling the app from google play over multiple days but still no luck.
From the article above, what I see is that I am never prompted to select the primary role. just to be doubly sure I even checked to import friend's profile but same issue. so Its apparent that the issue is with the app.
I am using Samsung Note9 with the latest version of android, so my device is as updated as it can be.
my original request was a week back on phone
#103855
Everytime I try to log in using my email and password it responds with "Unauthorized user"... I have tried everything... but Im stuck!
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