MyCricket Live Score - FAQs

A: Yes, there is – we call it Demo Mode. You can access Demo Mode from the menu on the Matches screen, or by tapping ‘Continue without logging in’ from the Login screen.

A: If you are already logged in, and you are on the Matches page, simply click on the match and hit the option to Download. Matches that have just been setup should populate in the list - providing they have been made active by the administrator on MyCricket.

A: It’s called a Custom Match. You can create a custom match — with custom teams and players — by tapping the ‘Other Matches’ tab on the Matches screen, or by tapping ‘Continue without logging in’ from the Login screen. However, keep in mind that custom matches cannot be synced to MyCricket — they will only exist on your device. You can however 'Export to PDF' the match to keep a copy saved on your email.

A: Yes, multiple scorers can score the same game but only the first scorer to access the match, known as the Primary Scorer, will sync the score to MyCricket. Any subsequent scorers are known as Secondary scorers, and their scoring will remain on their device only, unless they take over scoring from the Primary scorer.

To switch scoring from a Primary scorer to a Secondary scorer:

1. The Primary scorer must first save and unlock the match.  The match then becomes available for a Secondary scorer to take over scoring. 
2. The new scorer will need to select the match and then download the latest scores (uploaded by the Primary scorer when the match was synced on MyCricket).
3. The new scorer must then lock the match so they can become the Primary scorer.  To lock the match, tap the Lock icon on the top of the scoring panel.

A: You have four different options for fixing a mistake:
• You can undo any number of balls (in reverse order) by tapping the Undo icon on the Scoresheet.
• You can edit an individual ball or an entire over by tapping the Edit icon next to any ball or over in the Ball-by-ball list.
• If you missed a delivery, you can insert it into an existing over. Simply tap the Insert icon next to any over, compose the ball, and then press Done.
• You can alter batting and bowling figures, as well as the total scores and wickets lost for any Innings, via the Scorecard. The Scorecard is available by tapping on the Menu icon on the Scoresheet, and selecting ‘View/Edit Scorecard’.

A: Yes, you can. You will first need to download the match from MyCricket when you have have access to the Internet.  To do this, tap any MyCricket match on the Matches screen and select ‘Download’. This will save the match — as well as the player lists for both competing teams — to your device.

Then, when you wish to score offline, you can access your Downloaded matches either from the menu on the Matches screen, or by pressing ‘Continue without logging in’ from the Login screen.

A: You can end a match at any time. Simply tap the ‘Match Actions’ button (tablet users) or ‘Actions’ button (phone users) on the Scoresheet, select ‘End Match’, and then tap ‘Finalise Result’ on the proceeding screen.

If you are scoring in Summary mode, rather than ball-by-ball, you can tap the ‘End Match’ button on the Scorecard screen.

A: Simply login to the app with your MyCricket account, tap on your match and select ‘Continue Scoring’. Then, follow the End Match process (see previous FAQ item), and the scores will be synced to MyCricket.

A: During a match, you can access a PDF version of the scorecard by tapping on the Menu button on the Scoring Panel and selecting ‘Export to PDF’.

If the match has been completed already, on the Live Score app;
 - Press on the match in the matches screen.
 - Hit 'View/Share'.
 - Hit the 3 dots (...) and then hit 'Export to PDF'.

Depending on the device, you should be able to save, email, or print the PDF scorecard.

A: Absolutely. You can clear any ‘in progress’ MyCricket match by tapping the match on the Matches screen and selecting ‘Clear all data’. Keep in mind that all data entered to that point will not be recoverable once the match is cleared. 

Once the matches list reloads, you can start scoring again by tapping the same match and selecting ‘Start scoring’.

You can also 'Reset Match' through Actions > Match Status > Reset Match. Resetting the match will ensure that original teams are still selected.

A: Unfortunately, you will always need an internet connection to view the help content. If you know you will be scoring a match offline at the ground, we recommend printing the help content so you have a paper copy to take with you.

A: To extend the battery life of your device when using the app, use these tips:

• Reduce Screen Brightness.
• To stop your phone turning up the brightness every time it deems it necessary, turn Auto-Brightness off.
• While the screen is on, you're consuming power, so make sure that your device isn't awake when you don't need it to be.
• Disable Background App Refresh.
• Use Low Power/Battery Saver Mode.
• Turn off unnecessary radios such as GPS, Bluetooth and WiFi (The app will not use Bluetooth at any stage and, if you are using cellular data to connect, the WiFi can also be safely switched off).

• Turn off non-essential notifications such as those of email and messaging apps.
• To ensure that the battery doesn’t deplete during a game, charge device at every opportunity, for e.g. lunch break between two innings.